Delivery & Return
How can enjoy free shipping policy?
Free shipping on orders over USD$69. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
Delivery Time = Processing Time + Shipping Time
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 3 to 7 businees days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from.
We have 2 different Shipping method,according to different country, Different countries have different timeliness.
First One is Economic Express, Like China Post Air Mail/EUB/4PX, usually, it takes about 15-25 business days.
The second is Country Special Express, like US Special Line, UK.GE.JP.IT.FR These Special Express Only need 3-8 business days, that usually arrives in 7-15 business days.
The third is Speed Express, like DHL courier, that usually arrives in 5-7 business days.
Some remote countries or regions may have a longer delivery time, but we promise to deliver them. Because of some force majeure, such as legal holidays, typhoons, etc., the delivery time may be extended, please understand. Thanks
Return Shipping Instructions
After the buyer receives the goods, if the goods need to be returned due to problems such as size, the customer bears the shipping cost of returning to the factory. After the exchange, the freight of the resented goods shall be borne by the seller.
We offer a full refund if the order is canceled within 24 hours of your purchase.
You should submit an order cancellation request to our customer service via firstname.lastname@example.org once you decide to cancel the order.
For orders canceled after 24 hours of purchase but within 48 hours, we will offer partial refund after charging a 15% cancellation fee.
We will NOT accept order cancellation request if the orders have been over 48 hours and shipped.
The difference in transportation methods refers to different logistics companies, and we cannot guarantee the specific timeliness of the logistics companies. Please note that all times are reference times, and the specific transportation time depends on the specific timeliness of the logistics company you choose that month.